DarazMedia Privacy Policy
Effective Date: April 1, 2026
Introduction
DarazMedia ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Name, email address, phone number, username, password, and profile picture.
- Payment Information: When you withdraw Rewards, we collect necessary payment details (e.g., bank account info). Payment processing is handled by third-party processors; we do not store full payment credentials.
- Task Submissions: Proof of Completion (links, screenshots) and any accompanying comments.
- Communications: Messages you send to our support team.
1.2 Information Collected Automatically
- Usage Data: App interactions, task acceptance history, submission timestamps, reward balance, and feature usage.
- Device Information: Device model, operating system, unique device identifiers, IP address, and mobile network data.
- Cookies & Similar Technologies: We may use local storage to remember your preferences and maintain session state.
1.3 Information from Social Media Platforms (if you connect)
If you choose to link your social media account (e.g., Instagram, X, Facebook), we may receive your public profile information and basic account details solely to verify the authenticity of your account. We do not store your social media login credentials.
2. How We Use Your Information
We use your information for the following purposes:
- To operate and maintain the Platform: Registering your account, displaying available tasks, processing submissions, and distributing Rewards.
- To verify task completion: Reviewing Proof of Completion to ensure compliance with Task Requirements.
- To prevent fraud: Detecting fake accounts, duplicate submissions, or other prohibited activities.
- To communicate with you: Sending task reminders, approval/rejection notices, payment confirmations, and policy updates.
- To improve our Service: Analyzing usage patterns, troubleshooting, and developing new features.
- To comply with legal obligations: Responding to lawful requests from authorities.
3. Sharing of Your Information
We do not sell your personal information. We may share information only in these limited circumstances:
- Service Providers: Third parties that help with payment processing, data hosting, analytics, or customer support (they are contractually bound to protect your data).
- Task Advertisers (Aggregated or De-identified): We may share anonymized statistics (e.g., completion rates) with advertisers, but never your identity or specific posts.
- Legal Compliance: When required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred (with notice to you).
4. Your Choices and Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate information.
- Deletion: Request deletion of your account and associated data (subject to legal retention obligations).
- Opt-out of Marketing: Unsubscribe from promotional emails via the link provided.
- Data Portability: Receive a machine-readable copy of your data.
To exercise your rights, contact us at privacy@darazmedia.com. We will respond within 30 days.
5. Data Retention
We retain your personal information as long as your account is active or as needed to provide you the Service. After account deletion, we may retain certain data (e.g., transaction records, fraud logs) for legal, tax, or security purposes for up to 3 years and then anonymize it.
6. Security
We implement reasonable technical and organizational measures (encryption, access controls, regular security reviews) to protect your data. However, no internet transmission is 100% secure. You are responsible for keeping your account password strong and confidential.
7. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that a child under 18 has provided us with data, we will delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that adequate safeguards (e.g., Standard Contractual Clauses) are in place for such transfers.
9. Third-Party Links and Social Networks
The App may contain links to external sites (e.g., social media platforms). This Privacy Policy does not apply to those services. You should read their privacy policies before posting content.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of material changes via in-app notice or email (to the address associated with your account). Your continued use after the effective date means you accept the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or the Platform's services, please contact us via:
- Email: support@aisoco.net
- Address: B&B Tower, Jublee Road, Tin Puler Matha, Chattogram, Bangladesh